Ralli organises your customer's queries before they get to your staff.
Your sales and support people are subscribed to the categories suited for their expertise and are only alerted when a customer has a query specific to their domain.
You can set up the Ralli plugin for customers to chat with you on your own website. You can also link up with your Facebook Page to handle messages to your page via Ralli.
Check out our explainer video below
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