Whether customers engage with you via your webpage or social media platforms, you can easily manage your conversations to stay connected to your customers.
You can set up the Ralli plugin for customers to chat with you on your own website. You can also link up with your Facebook Page to handle messages to your page via Ralli.
You can utilize categories to assign conversations to different users within your organization so that customers are talking to the person who can best answer their question.
Chat plugin for your website
Easily add our chat plugin to your website, so you can handle any query your customers may have.
Reply to your customers even after they’ve left your website
If you can’t get back to your customers immediately and they leave your website, when you reply at a later time, we’ll send the message to them in an email so that they can continue the conversation with you.
Integrate with your Facebook page
You can add Ralli to your business Facebook page, so that your team can handle Facebook conversations from right inside Ralli.
Customers can tell you who they want to talk to
You can setup categories on Ralli that a customer can choose from when they start a conversation with your business. You can then assign people from your team to these different categories so that when a customer chooses a category, they are automatically assigned to the right people.
iOS and Android apps to chat with customers on the go
With our Ralli mobile apps, you can easily answer questions or chat with customers at any time, anywhere.
Simple, no-fuss pricing
Check out our pricing page to see our simple monthly pricing. We don’t charge per conversation or any of those kinds of annoying billing structures. Just 1 flat monthly charge.